When sending images to use it is important to consider the quality of the images, their suitability for their intended application and if they are ready to be used by us.

Quality of Images

As a general rule, never take images with a phone or tablet unless you have 1st increased the image quality to the highest possible setting on the device's camera app. iPhone and iPad users do not need to do this step.

Images should have a resolution greater than 1920 x 1080 and should have no compression.

Sending Images to Us

Once you have taken the photos, either copy them from your phone to your computer and then send them to us; or install Dropbox or an equivalent such as OneDrive on your phone, and share the images with us that way. Generally, the default email clients of most phones, and Mac Mail have a tendency to compress images being sent unless expressly told not to.

To learn how to share Dropbox folders with us, you can view this guide here.

Sending images via Mail on iOS

For iPhone and iPad users, while sending a large number of images via email is not practical sending a handful of images is possible, provided that when prompted, you select "actual image size" when attaching each image as shown below:


Image Suitability

As a general rule do not take portrait photos. This is because most PCs and Tablets have a landscape orientation. This results in the usability of that photo being greatly reduced on your website or that images have to be cropped in order to conform to a landscape orientation.


Image Usability & Organisation

When sending images to us for your website, wherever possible each image should have a descriptive name rather than a system generated sequence of numbers. This is important as it reduces human error on our part and improves our workflow, ultimately saving you money.

An alternative to doing this is to organise photos via folders.

However, it is not a requirement that customers organise photos and presents no issue where we are provided with a high level of autonomy in using any photos provided.

Image Format

All default image formats have the potential to provide a high-quality image. However, while not expected by clients, if they have the option to do so, selecting JPEG is recommended, as it provides the highest level of quality possible at typical image file sizes.

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