Articles

Differences between Microsoft Exchange & IMAP Email Services

There are a number of differences between IMAP (Internet Message Access Protocol) and Microsoft...

Exchange Diagnosing Steps for Windows - Advanced

This guide is advanced and is intended for IT partner usage only. Note also that this is for...

How to add a custom email signature on my iPhone or iPad

The following guide will assist you to add a custom email signature to your iPhone or iPad using...

How to backup an email account's data in a PST format in Outlook 2019

To make a backup of your email account and it's data in Outlook 2019 and earlier versions use the...

How to clear Outlook password's from Windows credential manager

This article describes how to remove previously-stored passwords from your Outlook application so...

How to enable logging in Outlook for the purpose of troubleshooting issues

Step 1. Open Micorosft Outlook on the computer experiencing the issue Step 2. Tap or click File...

How to prevent emails from being flagged as SPAM

The reasons why an email is marked as spam vary even between recipients and their email...

How to resolve certificate caching issue on Samsung Devices

Problem: A serverside change has occurred and a security certificate error is occurring when...

How to resolve inability to send messages after iOS (iPhone / iPad) update

When updating between iOS versions on both iPhones and iPads email settings can sometimes be only...

How to update an email address in Outlook 2019 after having the address renamed

From time to time you may want an email address to be renamed such as to remedy a spelling...

How to white list messages from your website for Outlook.com email accounts to prevent site messages going to your junk folder

This guide will detail how to whitelist messages sent from your website's contact forms to your...

How to whitelist email addresses and domains in Outlook to prevent their future emails going to your junk/spam folder

For clients who have an ongoing issue with emails from particular companies or persons going to...

MacOs Mail - Internal and External URLs

From time to time, some MacOS users may experience an authentication error after entering in...

What is WebMail and how does it compare to traditional desktop email clients?

All email services work by receiving, storing and sending emails on one or more servers dedicated...